Privacy Policy for WAN 2.5
Last updated: January 2025
Introduction
Welcome to WAN 2.5, the AI Video Generator that transforms text and images into professional-quality videos. At WAN 2.5, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our video generation services.
Information Collection and Use
We collect the following types of data to provide you with the best video generation experience:
1. Account Information
- What We Collect: Your name, email address, profile information, and any other details you provide when creating an account on wan25.info.
- Purpose: To manage your account, process video generation requests, and provide customer support.
2. Video Generation Data
- What We Collect: Text prompts, uploaded images, video generation preferences, and generated video content.
- Purpose: To process your video generation requests, improve our AI models, and provide personalized recommendations.
- Retention: Generated videos are stored for 30 days unless you choose to delete them earlier or upgrade to a plan with extended storage.
3. Usage Analytics
- What We Collect: Information about how you use WAN 2.5, including features accessed, generation frequency, video quality preferences, and user interactions.
- Purpose: To analyze user engagement, optimize our AI algorithms, and improve our video generation services.
4. Device and Technical Information
- What We Collect: Device type, operating system, browser information, IP address, and technical specifications.
- Purpose: To optimize video processing for different devices, ensure service compatibility, and provide technical support.
5. Cookies and Tracking Technologies
- What We Collect: Session cookies, preference cookies, and analytics cookies to track user behavior and preferences.
- Purpose: To enhance user experience, remember your settings, and provide personalized video generation recommendations.
6. Payment and Billing Information
- What We Collect: Payment method details, billing address, transaction history, and subscription information.
- Purpose: To process payments for video generation credits, manage subscriptions, and provide billing support.
AI Model Training and Content Use
Video Content Processing
- Your uploaded images and text prompts are processed by our AI models to generate videos
- We may use anonymized and aggregated data to improve our AI algorithms
- Individual user content is never shared with third parties without explicit consent
- You retain ownership of your original content and generated videos
Content Moderation
- All generated content is automatically scanned for inappropriate material
- We reserve the right to remove content that violates our terms of service
- Flagged content may be reviewed by our moderation team
Data Storage and Security
We implement industry-standard security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest using AES-256 encryption
- Access Controls: Strict access controls limit who can view your personal information
- Regular Audits: We conduct regular security audits and vulnerability assessments
- Data Centers: Your data is stored in secure, SOC 2 compliant data centers
- Backup Systems: Regular backups ensure data availability and disaster recovery
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell, trade, or transfer your personal information to third parties, except in the following circumstances:
Service Providers
- AI Processing Partners: Trusted partners who help process video generation requests
- Payment Processors: Secure payment processing through Stripe and other certified providers
- Cloud Infrastructure: Reliable cloud services for data storage and processing
- Analytics Services: Privacy-compliant analytics to improve our services
Legal Requirements
- To comply with applicable laws, regulations, or legal processes
- To respond to lawful requests from government authorities
- To protect our rights, property, safety, or that of our users
- To investigate and prevent fraud or security issues
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
Your Rights and Choices
Data Access and Control
- Access: Request a copy of your personal data
- Correction: Update or correct your account information
- Deletion: Request deletion of your account and associated data
- Portability: Export your generated videos and account data
- Opt-out: Unsubscribe from marketing communications
Video Content Management
- Download: Download your generated videos at any time
- Delete: Remove videos from our servers
- Privacy Settings: Control who can view your generated content
- Usage Rights: Maintain commercial usage rights for your generated videos
International Data Transfers
WAN 2.5 operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions for data transfers to approved countries
- Privacy Shield certification where applicable
Children's Privacy
WAN 2.5 is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Data Retention
We retain your information for as long as necessary to provide our services:
- Account Information: Until you delete your account or request deletion
- Generated Videos: 30 days for free users, extended periods for paid plans
- Usage Analytics: Aggregated and anonymized data may be retained indefinitely
- Payment Information: As required by law and for fraud prevention
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will:
- Post the updated policy on wan25.info
- Update the "Last updated" date at the top of this policy
- Notify users of material changes via email or in-app notifications
- Provide a 30-day notice period for significant changes
Third-Party Services
WAN 2.5 integrates with various third-party services:
- AI Model Providers: For advanced video generation capabilities
- Cloud Storage: For secure data storage and processing
- Analytics Platforms: For service improvement and user insights
- Payment Processors: For secure transaction processing
Each third-party service has its own privacy policy, and we encourage you to review them.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
WAN 2.5 Video Generator
Website: wan25.info
Email: support@wan25.info
Response Time: We aim to respond to all privacy inquiries within 48 hours
Consent and Agreement
By using WAN 2.5 Video Generator, you consent to this privacy policy and agree to its terms. If you do not agree with this policy, please do not use our services.
Thank you for trusting WAN 2.5 with your video creation needs and personal information!
This privacy policy is effective as of the date listed above and applies to all users of WAN 2.5 Video Generator services.